Privacy Policy

Who I am

TechPersona Studio is a one-person web design and automation studio operated by Thao Phuong. This policy explains how I collect, use, and protect information when you visit techpersonastudio.com or contact me directly.

What I collect

I collect information in two ways:

• Information you give me. When you fill out the website audit form, you provide your name, email address, phone number (if entered), business website URL, and any notes you choose to share. If you check the SMS consent box, I also record your opt-in to receive text messages. When you call or email me directly, I receive whatever you include in that message.
• Information collected automatically. Like most websites, this site uses cookies and basic analytics to understand how visitors find and use the site. This includes your approximate location (city/country), browser type, pages visited, and referring source. No personally identifying information is collected automatically.

How I use your information

I use the information you submit solely to:

• Deliver the website audit you requested
• Follow up with you about your project
• Respond to your questions or messages

I don't add you to a mailing list without your explicit consent. I don't use your information for advertising. I don't share, rent, or sell your information to third parties.

Cookies

This site uses a small number of cookies to function properly and to understand how the site is used:

• Essential cookies. Needed for the site to work (e.g., remembering your cookie consent preference).
• Analytics cookies. Help me understand which pages are visited and where visitors come from, so I can improve the site. This data is aggregated and anonymous.

You can disable cookies in your browser settings at any time. Disabling analytics cookies won't affect your ability to use the site.

SMS / Mobile Messaging Privacy

If you opt in to receive text messages from TechPersona Studio, we may send you conversational text messages related to your inquiry, project updates, scheduling, reminders, and follow-up. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

We do not sell, rent, or share your mobile number or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors or service providers that help us deliver our messaging services.

Third-party services

This site may use the following third-party services, each with their own privacy policies:

• Google Fonts — for typography. Google may collect your IP address when fonts load.
• Analytics provider — for aggregate site traffic data.

I choose providers that take privacy seriously and don't build advertising profiles from this site's visitors.

postpilot & YouTube API Services

TechPersona Studio operates postpilot, an internal content-publishing tool used solely by me to publish the studio's own original videos to its own social channels, including its own YouTube channel. postpilot uses YouTube API Services; by using it, I agree to the YouTube Terms of Service, and Google's handling of data is described in the Google Privacy Policy.

postpilot accesses only my own YouTube channel data: uploading my own videos, setting their metadata, and reading the status and view statistics of those uploads. It does not access, collect, store, or share data belonging to any other YouTube user or channel, does not use cookies, and shares no API data with any third party. OAuth tokens and video metadata are stored locally on my own computer and can be deleted at any time by deleting the tool's local data folder. Access granted to postpilot can be revoked at any time via Google's security settings.

Data retention

I keep your contact information only as long as needed to complete the work you asked for, or as long as we're in an active business relationship. If you ask me to delete your information, I will.

Your rights

You can ask me at any time to:

• See what information I hold about you
• Correct inaccurate information
• Delete your information
• Stop using your information for follow-up

Send requests to info@techpersonastudio.com. I'll respond within 5 business days.

Security

I take reasonable precautions to protect your information. Contact forms are transmitted over HTTPS. I don't store payment information — all payments are handled directly through the payment processor.

Changes to this policy

If I make meaningful changes to how I handle your data, I'll update the date at the top of this page. Continuing to use the site after a change means you accept the updated policy.

Contact

Questions about this policy? Reach me at info@techpersonastudio.com or by phone at +1 857 800 2667.